Privacy Policy

1. Introduction

Petrotechs ("we," "our," or "us") is committed to protecting the privacy of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at petrotechs-us.com, use our client portal, or engage with our UST compliance testing and repair services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number, and mailing address
• Company name and job title
• Account login credentials for our client portal
• Billing and payment information
• Service location and facility details
• Any information you provide through contact forms, service requests, or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address, browser type, and operating system
• Pages viewed, time spent on pages, and navigation patterns
• Referring website or search terms used to find our site
• Device identifiers and mobile network information

SMS and Communication Data

If you opt in to receive SMS messages from Petrotechs, we collect your mobile phone number and records of messages sent and received. For more details, review our SMS Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our UST compliance testing and repair services
• Processing service requests, scheduling appointments, and managing your account
• Communicating with you about your services, including appointment reminders and service updates
• Sending SMS messages if you have opted in (see our SMS Terms)
• Responding to your inquiries and providing customer support
• Sending compliance alerts, industry updates, and promotional materials (with your consent)
• Improving our website, services, and customer experience
• Complying with legal obligations, including regulatory and environmental compliance requirements
• Protecting against fraud, unauthorized transactions, and other liabilities

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
• Regulatory Compliance: With government agencies or regulatory bodies when required for compliance reporting related to UST testing and environmental regulations.
• Legal Requirements: When required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without cookies.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records may be retained as required by environmental and regulatory compliance standards.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information
• The right to opt out of marketing communications at any time
• The right to opt out of SMS messages by texting STOP to any message
• The right to request a copy of the data we hold about you

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: